How to Get Synthetics Monitoring to Work in New Relic

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How to get synthetics monitoring to work in new relic ? New Relic is a popular online software solution that provides monitoring and performance management capabilities for websites and applications. Synthetics monitoring is an important feature offered by New Relic that allows you to simulate user interactions and monitor the performance of your web pages.

By using New Relic’s synthetics monitoring, you can gain valuable insights into the performance and availability of your web pages from different locations and devices. This helps you identify issues proactively, improve user experience, and ensure your web pages run smoothly.

In addition to synthetics monitoring, New Relic offers a range of other features and capabilities that help you monitor and optimize your applications and infrastructure. This includes real user monitoring, application performance monitoring (APM), infrastructure monitoring, error tracking, and more. These tools provide deep visibility into the performance and behavior of your applications, enabling you to identify bottlenecks, troubleshoot issues, and optimize performance.

Monitoring the performance and availability of applications and websites is crucial in today’s digital landscape. With users having high expectations for seamless experiences, businesses must proactively identify and resolve any issues that may impact their online presence. That’s where monitoring solutions like New Relic come into play.With the data and insights provided by New Relic, you can make informed decisions to enhance the user experience, improve application performance, and ensure the smooth operation of your websites and applications.

If you have any specific questions or need assistance with using New Relic’s synthetics monitoring or other features, feel free to ask!

New Relic is a leading provider of application performance monitoring (APM) and observability tools. Its comprehensive suite of monitoring capabilities empowers organizations to gain real-time insights into the health, performance, and user experience of their applications. In this blog post, we will focus on one specific aspect of New Relic’s monitoring suite: synthetics monitoring.

Read this article and know about How to get synthetics monitoring to work in new relic?

What is New Relic?

New Relic is a cloud-based software analytics and monitoring platform that helps businesses monitor and optimize the performance of their software applications, websites, and IT infrastructure. It provides real-time insights into the health, availability, and performance of digital systems, enabling organizations to proactively detect and resolve issues, optimize performance, and deliver a better user experience. A software analytics company that provides monitoring, troubleshooting, and performance optimization solutions for web applications, mobile applications, and other software systems. It offers a platform that enables developers, operations teams, and business stakeholders to monitor the performance and availability of their applications and infrastructure in real time.

New Relic’s platform collects data from various sources, including application code, server metrics, and user interactions. It provides insights into the performance of different components of an application stack, including the front-end, back-end, and infrastructure layers. The platform offers real-time monitoring, alerting, and visualization capabilities, allowing users to identify and address performance issues quickly.

New Relic supports a wide range of programming languages, frameworks, and cloud platforms, making it suitable for various types of applications and environments. It is commonly used by software development and operations teams, as well as business stakeholders, to monitor and optimize the performance of their applications and infrastructure.

Key Features of New Relic

New Relic’s synthetic monitoring offers several key features that make it a powerful tool for monitoring your applications:

  1. Transaction Monitoring: With New Relic’s synthetics monitoring, you can simulate and monitor specific transactions, such as user registrations, login processes, or e-commerce transactions. This enables you to identify performance bottlenecks and ensure critical workflows function smoothly.
  2. Multi-Location Monitoring: New Relic provides a global network of monitoring locations, allowing you to measure performance from different geographic regions. This helps you understand the impact of network latency and performance variations across different locations.
  3. Scripted Monitoring: In addition to monitoring standard transactions, New Relic allows you to create custom scripts to simulate complex user interactions. This flexibility enables you to closely mimic real user behavior and ensure that your application performs as expected.
  4. Performance Insights: New Relic’s synthetics monitoring provides detailed performance metrics and insights. You can track response times, error rates, and other performance indicators to identify trends, set benchmarks, and proactively address potential issues.

What is Synthetics Monitoring

Synthetic monitoring plays a vital role in monitoring the performance of your applications or websites. Synthetics monitoring is a valuable monitoring technique that complements other approaches like real user monitoring (RUM) and infrastructure monitoring. It involves simulating user interactions with your application or website from predetermined locations and measuring the response times and availability of critical transactions.

One of the key benefits of synthetic monitoring is its ability to provide proactive insights into application performance. By simulating user interactions, you can identify potential issues before real users are impacted. Synthetics monitoring allows you to continuously monitor critical transactions and simulate various user flows to ensure a smooth user experience.

Synthetics monitoring also helps organizations track performance across different geographies. By selecting specific monitoring locations, you can gain insights into how your application or website performs in different regions. This is particularly important for businesses with a global user base, as performance can vary depending on geographical factors like network latency and infrastructure.

Setting Up New Relic

To begin harnessing the power of synthetics monitoring in New Relic, you need to create a New Relic account. Follow these steps to sign up:

  1. Visit the New Relic website at and click on the “Sign Up” or “Get Started” button.
  2. You will be prompted to choose a plan. New Relic offers various options, including a free tier with limited features and paid plans with advanced capabilities. Select the plan that best suits your needs and click “Sign Up” or a similar button.
  3. Fill in the required information, such as your name, email address, and password for your New Relic account. Some plans may require additional details like company name or project information.
  4. Review and accept the terms of service and privacy policy.
  5. Complete the sign-up process by following any additional instructions provided by New Relic, such as email verification.

Once you have successfully created your New Relic account, you can proceed to the next step of installing the New Relic agent.

Installing the New Relic Agent

The New Relic agent plays a crucial role in collecting performance data from your application or infrastructure and sending it to the New Relic platform. The installation process may vary depending on your specific environment. Here’s a general overview:

  1. Web Applications:

    • New Relic provides language-specific agents for popular frameworks like Java, .NET, Node.js, Python, Ruby, and more.
    • To install the agent, you typically need to add a code snippet to your application’s codebase or configuration files.
    • New Relic offers detailed installation instructions and documentation for each supported language and framework. Visit the New Relic Docs page and navigate to the relevant language documentation for step-by-step instructions.
  2. Infrastructure Monitoring:

    • If you want to monitor your server infrastructure, New Relic provides agents for servers, containers, and cloud platforms such as AWS, Azure, and Google Cloud.
    • Installation procedures for infrastructure monitoring agents vary depending on the platform. New Relic offers comprehensive documentation to guide you through the process. Visit the Infrastructure Monitoring Documentation for detailed instructions.
  3. Mobile Applications:

    • New Relic offers mobile SDKs for monitoring iOS and Android applications.
    • To install the New Relic mobile agent, you typically integrate the SDK into your mobile app project.
    • Refer to the New Relic mobile documentation for platform-specific installation guides and instructions.

For detailed installation instructions, it is recommended to visit the official New Relic documentation. The documentation provides step-by-step guidance, troubleshooting tips, and examples specific to your chosen environment.

By installing the New Relic agent, you establish the foundation for collecting performance data and enabling synthetics monitoring in your applications or infrastructure. It allows New Relic to gather valuable insights and provide comprehensive monitoring capabilities.

How to get Synthetics Monitoring to work in New Relic?

Creating a synthetic monitor is a crucial step in setting up effective synthetic monitoring in New Relic. Synthetic monitors simulate user interactions with your application or website, allowing you to proactively monitor critical transactions and user flows. Here’s how you can create a synthetic monitor in New Relic:

  1. Log in to your New Relic account and navigate to the Synthetics Monitoring section.
  2. Click on the “Create a monitor” or a similar button to start the monitor creation process.
  3. Provide a descriptive name for your monitor that reflects its purpose or the transaction it represents. For example, “Login Process” or “E-commerce Checkout.”
  4. Select the appropriate monitor type based on your monitoring needs. New Relic offers different types of monitors, including:
    • Ping Monitors: Used to monitor the availability and response time of a specific URL or endpoint.
    • Browser Monitors: Simulate user interactions using real web browsers to monitor the performance and user experience of web applications.
    • Scripted Monitors: Provide the most flexibility by allowing you to create custom scripts that simulate complex user interactions, validate responses, and perform multi-step workflows.

Choose the monitor type that best fits your use case and click “Next” to proceed.

Configuring Monitor Settings

Once you have selected the monitor type, it’s essential to configure the monitor settings to ensure accurate and relevant monitoring results. Consider the following aspects when configuring your synthetic monitor in New Relic:

  1. Monitor Name and Type: As mentioned earlier, provide a meaningful name for your monitor to easily identify its purpose or the transaction it represents. Selecting the appropriate monitor type ensures that New Relic uses the correct techniques and agents to execute the monitor.
  2. Monitoring Locations: Choose the monitoring locations that are most relevant to your user base or critical regions. New Relic provides a global network of monitoring locations distributed across different geographic regions. By selecting appropriate locations, you can accurately measure the performance and response times from different parts of the world.
  3. URLs or Endpoints to Monitor: Define the URLs or endpoints that you want to monitor as part of your synthetic monitor. These could be specific pages, APIs, or transactions that are critical to the user experience. Make sure to include any necessary query parameters or authentication tokens to accurately simulate user interactions.

Once you have configured the monitor settings, proceed to the next step to set up alert conditions.

Setting Alert Conditions

Setting alert conditions is crucial to ensure timely notifications and proactive action when performance issues arise. Here’s how you can configure alert conditions for your synthetic monitor in New Relic:

  1. Thresholds: Define the thresholds for key metrics such as response time, error rate, or page load time. These thresholds determine when New Relic triggers an alert based on the specified conditions. For example, you can set a threshold to alert you if the response time exceeds a certain limit.
  2. Integration with Alerting System: New Relic provides an integrated alerting system that can be leveraged to notify you when an alert condition is met. Configure the desired alert notification channels, such as email, SMS, or chat platforms, to ensure you receive timely notifications.
  3. Additional Alerting Options: New Relic also offers options for integrating with external notification channels or incident management systems. These integrations allow you to leverage your existing workflows and tools for managing alerts and incidents effectively.

By configuring alert conditions, you ensure that you are promptly notified of any performance issues or anomalies detected by the synthetic monitor.

It’s important to note that while setting up synthetics monitoring in New Relic, you may encounter additional configuration options and settings specific to each monitor type. Refer to the New Relic documentation for detailed guidance on configuring specific types of monitors and advanced settings.

Activating and Monitoring

After configuring your synthetic monitor in New Relic, it’s time to activate it and start monitoring your application or website. Follow these final steps to ensure your monitor is up and running:

  1. Review the monitor settings you have configured to ensure they are accurate and aligned with your monitoring goals.
  2. Save the monitor configuration. New Relic may prompt you to confirm or review the settings before saving.
  3. Once the monitor is saved, activate it to start monitoring. Depending on your monitor type, New Relic will initiate the necessary actions to simulate user interactions and collect performance data.

During monitoring, New Relic regularly executes the configured synthetic monitor at defined intervals. The frequency of monitoring depends on your specific settings and requirements. New Relic provides options to customize the monitoring frequency, ranging from every few minutes to longer intervals.

As the monitor runs, New Relic collects valuable data and provides insightful metrics and reports. These insights enable you to understand the performance and availability of your application or website from a user’s perspective.

New Relic’s monitoring capabilities provide various data and insights, including:

  1. Response Time: Measure the time taken for transactions or page loads to complete. Identify any variations or performance degradation over time.
  2. Error Rates: Track the occurrence of errors or failures during simulated user interactions. Identify patterns and investigate potential causes.
  3. Availability: Monitor the uptime and availability of critical transactions or pages. Receive alerts when availability falls below defined thresholds.
  4. Performance Trends: Analyze performance trends over time to identify any gradual degradation or improvement. Spot patterns and take proactive measures to optimize performance.

By leveraging the data and insights provided by New Relic during monitoring, you can gain a deeper understanding of your application’s performance and user experience. This information empowers you to make data-driven decisions, optimize your application’s performance, and deliver a superior user experience.

Analyzing and Troubleshooting

Analyzing the data collected during synthetics monitoring is essential for identifying performance issues, troubleshooting problems, and optimizing your application’s performance. Here are some tips to help you make the most of New Relic’s insights:

  1. Review Performance Metrics: Analyze the performance metrics collected by New Relic, such as response times, error rates, and availability. Look for any significant variations, spikes, or patterns that may indicate performance issues.
  2. Compare Across Locations: If you have configured multiple monitoring locations, compare the performance data from different regions. Identify any variations in response times or availability that may be influenced by geographical factors or infrastructure differences.
  3. Drill Down into Transactions: Dive deeper into individual transactions or user flows to identify specific areas causing performance bottlenecks or errors. New Relic provides transaction-level details that can help you pinpoint the root causes of issues.
  4. Troubleshoot Performance Issues: If you encounter performance issues, leverage New Relic’s insights to troubleshoot and resolve them. Analyze the performance data, review server logs, and collaborate with your development and operations teams to identify and address the underlying problems.
  5. Optimize Performance: Use the insights gained from synthetics monitoring to optimize your application’s performance. Identify areas for improvement, prioritize optimizations, and measure the impact of performance enhancements over time.

New Relic’s comprehensive monitoring and analytics capabilities provide you with the necessary tools and insights to optimize your application’s performance, enhance user experience, and ensure high availability.



When it comes to maximizing the performance of your applications, understanding how to get synthetics monitoring to work in New Relic is key. By configuring synthetic monitors and analyzing data, you gain valuable insights to optimize your app’s performance. Say goodbye to the frustrations of slow loading times or unexpected errors that could lead to situations where “your IP has been temporarily blocked“.

Throughout this blog, we have explored the process of setting up synthetic monitoring in New Relic, from creating a New Relic account and installing the New Relic agent to configuring monitors and analyzing the collected data. By following these steps, you can utilize the full potential of New Relic’s synthetics monitoring.

Remember, synthetics monitoring allows you to simulate user interactions, monitor critical transactions, and proactively identify performance issues. New Relic’s monitoring platform provides comprehensive insights, enabling you to optimize your application’s performance, troubleshoot problems, and deliver a superior user experience.

How to get synthetics monitoring to work in new relic: It’s important to note that the specific steps and options may vary slightly depending on the version of New Relic you are using and the features included in your subscription. Additionally, New Relic provides detailed documentation and support resources to assist you in setting up and utilizing Synthetics Monitoring effectively.

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